Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
By using this website you are agreeing to our terms of use and all the other conditions laid out in this site. If you do not want to be bound by these terms, please do not use this site.
Industria Studios accepts no liability whatsoever for any damage or loss by users or third parties, resulting from the use of our Website, however incurred. PRIVACY For information on how we process your personal data, please visit our Privacy Policy. All things including the website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Website are copyright of Industria Studios and its agents and/or their content and technology providers. ALL RIGHTS RESERVED.
Permission is granted to electronically copy and to print in hard copy portions of this Website for the sole purpose of placing an order with Industria Studios or using this Website as a shopping resource. Any other use of materials on this Website including reproduction for purposes other than noted above, modification, distribution or republication, without the prior written permission of Industria Studios is strictly prohibited.
Conditions of website use. By using Industria Studios, you indicate your agreement to these Terms of Use.
If you are not agreeable to these Terms of Use, please do not use this site. Industria Studios cannot accept any responsibility or liability for access to, or the material on, any site which is linked from or to this site. Governing law.
Your use of this Website and any purchase by you on this Website of any products will be governed by English Law and will be deemed to have occurred in the United Kingdom.
Refund and Returns Policy
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: Unit 5/6, Archer Street Studios, 10 Archer Street, London, W1D 7AZ.
Shipping returns
To return your product, you should mail your product to: Unit 5/6, Archer Street Studios, 10 Archer Street, London, W1D 7AZ.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at [email protected] for questions related to refunds and returns.
